What information do we collect?
Panoramix Services collects the following personal data in line with the use purposes explained in a subsequent section:
• Your name and contact details, such as physical address, email address, telephone number;
• Purchasing and payment information for your purchases and your credit card information;
• Information on files downloaded from the Panoramix Services website;
• Registration and participation in Panoramix Services events and activities;
• Location information;
• Other information you upload or provide to us.
You are not obliged to provide your personal data to us. However, in some cases it might be necessary that you provide your personal data to us to enter into a contract with us or to use some of our services
How do we use your information and what are the legal bases?
Panoramix Services uses (and, where specified, shares) your personal information for the following purposes and on the following legal bases:
To process transactions. Panoramix Services uses personal information such as name, physical address, telephone number, email address, and company/institution to engage in interactions with you, including contacting you about your order, subscription, event participation, or membership. We use financial/credit card and payment information to process your order and may need to share some of this information with delivery services, credit card clearing houses, and other third parties to complete the transaction. We process your data for these purposes to perform the contracts we have with you.
To provide support or other services. Panoramix Services may use your personal information to provide you with support or other services that you have ordered or requested. Panoramix Services may also use your personal information to respond directly to your requests for information, including registrations for newsletters, webinars, or other specific requests, or pass your contact information to the appropriate Panoramix Services partners for further follow-up related to your interests. For these purposes we process your data because it is our legitimate interest to maintain our relations with our current and potential customers, partners and members.
To provide information based on your needs and respond to your requests. Panoramix Services may use your personal information to provide you with notices of new events and service developments provided you have consented to receive such notifications.
To select content, improve quality, and facilitate use of the websites. Panoramix Services uses your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third-party cookies), to help create and personalize website content, improve website quality, track marketing campaign responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of the websites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions, and preserve order information between sessions). This supports our legitimate interest to strengthen your relationship with you and further develop our business.
To serve personalized advertising to you. We don’t share your information with advertisers without your consent. We allow advertisers to choose the characteristics of users who will see their advertisements, and we may use any of the non-personally-identifiable attributes we have collected to select the appropriate audience for those advertisements. When you click on or otherwise interact with an advertisement, there is a possibility that the advertiser may place a cookie in your browser and that your attributes meet the criteria the advertiser selected.
To communicate with you about a meeting, conference, or event. We may communicate with you about a meeting, conference, or event hosted or co-sponsored by Panoramix Services or one of our partners. This may include information about the event’s content, event logistics, payment, updates, and additional information related to the event. Information you provide when registering for or participating in a conference managed or co-sponsored by parties, other than or in addition to Panoramix Services may be shared with those parties, and the treatment of such information is further subject to the privacy policies of those parties. As far as such processing of your data is not necessary to perform a contract we have with you and your consent is not legally required the processing is for our legitimate interest to maintain our relationship with you and our other partners. Panoramix Services and its conference co-sponsors may contact you after the event about the event, subsequent iterations of the event and related events. In this case we process your data only with your consent. But please note that Panoramix Services conference, meeting or event organizers, co-sponsors, exhibitors, and other third parties may directly request your personal information at their conference booths or presentations. Providing your information to them is optional, and you should review their privacy policies to address your particular needs and concerns about how they will treat your personal information.
To assist in your participation in Panoramix Services activities. Panoramix Services will communicate with you, if you are participating in certain Panoramix Services activities such as Panoramix Services road shows, interoperability events or working groups. Panoramix Services may send you information directly related to your participation in those activities if you have consented to receive those emails.
To engage with third parties. Panoramix Services may share your personal data with third parties in connection with services that these individuals or entities perform for or with Panoramix Services. These third parties are restricted from using this data in any way other than to provide services for Panoramix Services or for the collaboration in which they and Panoramix Services are contractually engaged (for example, hosting a Panoramix Services database or engaging in data processing on Panoramix Services’ behalf, or mailing you information that you requested). These third parties are carefully selected by Panoramix Services and obligated to keep your data secure. When we share your data for these purposes this is for our legitimate interest to receive certain services which are useful to us.
To protect Panoramix Services content and services. We may use your information to prevent potentially illegal activities and to enforce our terms and conditions. We also use a variety of technological systems to detect and address anomalous activity and to screen content to prevent abuse, such as spam. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users. Such processing of your data is for our legitimate interest to prevent our partners and our products and services from harm through any criminal actions.
To get feedback or input from you. In order to deliver products and services of most interest to our members, from time to time, we may ask members, volunteers, and website visitors to provide us input and feedback (for example through surveys, usability studies, focus groups) which is for our legitimate interest to improve our products and services.
For how long will we retain your personal information?
We will only keep personal information (name, email address, physical address) in an identifiable form for as long as it is necessary to fulfil the purpose for which it was originally collected or any additional uses you have agreed to. After that, we will either delete the information or de-identify it so that it is no longer associated with you.
Personal data about minors and children
Panoramix Services does not knowingly collect data from or about children under 16 without the permission of parent(s)/guardian(s). If we learn that we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under age 16, please contact us.
Technical and regulatory information
Panoramix Services automatically records the Internet Protocol (IP) addresses of visitors. The IP address is a unique number assigned to every computer on the internet. Generally, an IP address changes each time you connect to the internet (it is a “dynamic” address). Note, however, that if you have a broadband connection, depending on your individual circumstance, the IP address that we collect may contain information that could be deemed identifiable. This is because, with some broadband connections, your IP address doesn’t change (it is “static”) and could be associated with your personal computer and even dynamic IP addresses could be related to you in certain circumstances.
As well as recording the IP addresses of users, Panoramix Services may also keep track of sites that users visited immediately prior to visiting Panoramix Services’ website and the search terms they used to find it. We keep track of the pages visited on Panoramix Services’ website, the amount of time spent on those pages and the types of searches done on them. Your searches remain confidential. Panoramix Services uses this information only for statistical purposes to find out which pages users find most useful and to improve the website.
Panoramix Services also captures and stores information that you transmit. This includes:
• Browser/Device type/version
• Operating system used
• Media Access Control (MAC) address
• Date and time of the server request
• Volume of data transferred
External links behavior
Some of Panoramix Services’ websites link to other sites created and maintained by other public- and/or private-sector organizations. Panoramix Services provides these links solely for your information and convenience. When you transfer to an outside website, you are leaving the Panoramix Services domain, and Panoramix Services’ privacy policies no longer apply. Panoramix Services encourages you to read the privacy statement of each external website that you visit before you provide any personal data.
Cookies and web beacons
These cookies and web beacons provide useful information to Panoramix Services, enabling us to recognize repeat users, facilitate the user’s access to and use of our sites, allows us to track usage behavior, and to balance the usage of our websites on all Panoramix Services web servers.
Tracking cookies, third-party cookies, and other technologies such as web beacons may be used to process additional information, enable non-core functionalities on the Panoramix Services website and enable third-party functions (such as a embedded video). We may also include web beacons and other similar technology in promotional email messages to determine whether the messages have been opened.
Do Not Track (DNT)
The online advertising industry has self-regulatory initiatives designed to provide consumers a choice in the types of ads they may see online and to conveniently opt-out from online behavioral ads served by some or all of the companies participating in these programs. Our websites do not respond to DNT consumer browser settings.
Collaboration with authorities
Panoramix Services will investigate complaints, report data breaches and coordinate with the appropriate regulatory authorities when required. Privacy related questions, complaints or other issues can be sent to Panoramix Services via its Contact page.
Transfer of information to other countries
As a global organization, Panoramix Services engages in a number of international activities. In connection with the management of those activities, Panoramix Services may transfer, store and process information to other countries. Such countries may have lower legal standards for protection of personal data than the country of your residence. If personal data is collected from EU residents and transferred to countries outside the EU/EEA we have implemented appropriate safeguards for these transfers to protect this data. Panoramix Services regularly uses EU standard contractual clauses. A copy can be obtained at the EU website.
Responses to legal requests
Panoramix Services reserves the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law.
Your European Union privacy rights
Under the General Data Protection Regulation (Regulation EU 2016/679) (also known as GDPR), if you are an individual protected by the GDPR, such as an EU resident, you have certain rights as a data subject: You have the right to request access to and rectification or erasure of personal data or restriction of processing concerning the data subject or to object to processing as well as the right to data portability. If the processing of your personal data is based on consent you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. You also have the right to lodge a complaint with a supervisory authority.
To request information about or avail yourself of those rights, please contact us via our Contact page with “GDPR Request” in the subject line. In the email please describe, with specificity, the GDPR right you are requesting assistance with. Please note additional information may be requested prior to initiation of a request and that Panoramix Services reserves the right to charge a fee with respect to certain requests. However, generally any requests are free of charge. Upon Panoramix Services’ completion of its review you will be notified if your request has been granted, denied, or exemptions apply.
How do I contact you if there is an issue?